Privacy Policy
Insolife.com (the “Website”) Privacy Policy (“Policy”) is intended to inform you about the personal information we collect and process along with your rights and the choices that you have in relation to your data.
This Policy includes the following topics:
Scope of This Policy
This Policy applies to information collected by or on behalf of insolife through this Website. The Policy also applies to various other programs that we make available online or through email or in our stores, to the extent that those programs reference this Policy.
This Policy does not apply to other situations where we might interact with you, such as through Facebook, Instagram, Twitter, other social media sites or third-party sites. Please be sure to view the privacy policies of those third-party websites for information about how those sites collect, use and share your data.
This Policy also does not apply to public and interactive areas of our website, such as the Ratings and Review section. Please see the Public and Interactive Areas of Our Website; Ratings & Reviews section for more information about public postings that you may make.
Data We Collect
We like to keep things simple. You may browse our website without providing any identifiable data about yourself. (Please see our Cookies information for non-identifiable data that we collect from website visitors, and your ability to set your browser to reject Cookies, if you want.)
The personal information we collect depends upon the touch point of our interaction, and is also limited to that which is relevant and appropriate for the interaction and purpose of the collection. For example, you may:
Sign up for e-mail, in which case you will need to share your e-mail address. You do not have to sign up for e-mail to browse the Website and make purchases.
Become a registered user of our Website, in which case we will need your name and e-mail address. You do not have to be a registered user to browse the Website or make a purchase on the Website.
Provide feedback through Ratings & Reviews, in which case you will need to become a registered user (if you aren’t one already) and any personal information you submit will become part of your profile, as maintained by us.
Make a purchase, in which case we will need your name, a billing address, phone number, shipping address, and credit card information.
Entering sweepstakes, contests, promotions and surveys, in which case we will need information relative to the program, including your name and contact details: We may also ask you for some demographic information, such as your age, as part of the qualifications to participate (since these programs are not available for children under the age of 13.)
Use of Your Data
As part of our relationship and depending on the context in which your data is collected, we use your data for:
Management of your orders
Management of the personalized content and communications with you
Management of your profile (if you register or become a member)
Management of your requests
Management of your application for a job
Management of our website
Evaluation of feedback from customers and other individuals
Improvement of our products and services
In the context of your application for a job, we use your data to manage and monitor your application.
Sharing Your Data
Service Providers
We may share some of your data with third-party partners who assist us, such as those who help operate our Website, process payments, or help us deliver our products and services. In addition, we may also share some of your information with our affiliates so that they can also offer you products and services that may be of interest to you. You always have the right to opt-out of the use of your data for marketing-related purposes, and can do that by calling our customer service department, emailing us, or using another contact method through this website.
Third Party Offers
We may provide you with opportunities to receive offers from other entities including our affiliates who have services, products and offers that we think might be of interest to you. Unless you elect not to receive such offers by following the instructions in the “Your Right to Opt-In and/or Opt-Out” section below, we may from time to time provide your Personal Information to these entities so that they may send you these offers. If you change your mind and no longer want us to share your Personal Information with these types of third parties, follow the instructions to opt out in the “Your Right to Opt-In and/or Opt-Out” section below.
Legally Compelled Disclosures
We may disclose user information to government authorities, and to other third parties when compelled to do so by government authorities or otherwise as required or permitted by law, including but not limited to in response to court orders and subpoenas. We also may disclose user information when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of the Website, or anyone else that could be harmed by such activities. Additionally, we cooperate with law enforcement inquiries and other third parties to enforce laws, intellectual property rights and other rights.
Business Transfer
In the event that INSOLIFE is acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, or if INSOLIFE sells or otherwise transfer our assets or operations, Personal Information may be one of the transferred assets.
“Wish List” functionality
You can send your Wish List to your friends. You will be asked to complete the following fields: names and email address. We will also ask you to provide the name and email address of your friend, to enable us to send them the information. We only collect this data for the purpose of sending your email. Recipient data is not saved or recorded.
Safeguarding and Protecting Your Data
We have adopted appropriate technical and organizational measures that are designed to protect your data against loss, misuse, alteration, destruction or unauthorized access. These measures apply to your data in all locations, and are also required by our partners and group companies.
If you choose to register on our website or apply for Membership, we require you to set up a user name and password. As with any logon credentials, we strongly encourage you to maintain your information securely, choose complex passwords that are not easy to identify, and log out of the Website after each session. You are responsible for maintaining the confidentiality of your account password, and agree to notify INSOLIFE of any unauthorized use of your password or account or any other breach of security.
Public and Interactive Areas of Our Website; Ratings & Reviews
We may from time to time provide interactive services on our Website such as, Ratings & Reviews, blogs, chat rooms, bulletin boards and discussion groups. Personal Information that you post on or through the public areas of the Website are generally accessible to, and may be collected and used by, others and may result in unsolicited messages or other contact from others. You should not provide Personal Information about yourself in public or interactive areas of the Website. Personal Information posted to those areas is not covered under this Privacy Policy. For additional terms of using any of our interactive services, please see our Terms of Use available through our Website
Consumer Rights and Preferences
Opt-Outs
As noted above, if you sign up for one of our programs or services, you always have the right to change your mind and opt-out of a particular program or request that we no longer use your data for marketing-related purposes. You may do that by calling our customer service department, emailing us, or using another contact method through this Website. Please note that the opt-out does not encompass any necessary ongoing uses of the data, such as sending you an email confirmation pertaining to products that you have ordered, processing any returns, answering questions, or fulfilling regulatory or compliance matters.
Individual Rights – Including Do Not Sell My Data
In accordance with applicable laws and requirements, INSOLIFE has put in place measures to fulfill the rights of customers and other individuals in relation to the personal information that we (or third parties with whom we work) hold about them.
Updating Your Data
We encourage individuals who have entrusted their data to us to keep it current (such as if you change your email address, address or phone number), so that we have your correct information on file. We also encourage consumers to update their preferences with us (such as in relation to products and the frequency of contacts) so that we can personalize our service to your expectations and needs.
Protection of Children’s Privacy
INSOLIFE has adopted practices that are designed to ensure that we do not to collect or maintain any information from children under the age of 13. If we learn that we mistakenly collected any information from anyone under the age of 13, we will purge it immediately, except for responding to a question or inquiry on a one-time basis from the individual or his/her parent or legal guardian.
Use of Cookies and Similar Technologies
Cookies
We may use “cookies” to keep, and sometimes track, information about you. Cookies are small data files that are stored on your computer’s hard drive and can be used to collect information about where you travel on our Website and what pages you look at and items you purchase. They may store the information in your shopping cart, and/or your username and/or password. All of these purposes enable us to improve functionality and personalize your experience on our Website.
You can control how your browser handles cookies received from websites. You can choose to refuse all cookies, or to be prompted before a cookie is saved to your hard drive, or to only accept cookies from certain websites that you designate. By refusing to accept cookies from INSOLIFE, you may not be able to use some of the features and functionality available on the Website.
For managing cookies and your choices, the configuration of each browser is different. Configuration is described in the help menu of your browser. For example, in Microsoft Internet Explorer 6.0 and above, you may block cookies by taking the following steps:
Go to “Tools”, then “Internet Options”.
Click on the “Privacy” tab.
Use the cursor to select the level you require.