INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
What if I have any issues with the product or my order?
If you have any questions, concerns, or problems, please don’t hesitate to contact us at service@insolife.com — we’re here to help!
Is this product suitable for outdoor use or travel?
Yes! Our portable bidet is specifically designed for outdoor toilets, camping, and travel use. It works with most bottled water, so you can clean up anytime, anywhere.
What type of bottle can I use as a water source?
Our device supports most international standard drinking bottles (e.g., Coca-Cola, mineral water bottles). No special adapter needed.
Is it safe to use after surgery or for babies?
Yes, our Healthcare Edition features ultra-soft spray modes that are gentle for postpartum care, hemorrhoid recovery, and baby hygiene.
How do I clean or maintain the device?
We recommend using clean tap or bottled water. Avoid powdery or thick liquids to prevent clogging. Rinse nozzles regularly if water scale forms.